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Leaks, drips etcThe most important thing to know if you have a leak is - Do you know how to turn off your water in an emergency? Your main stop valve can turn on or off the main water supply to your home. You should know where it is, so in the unfortunate event of a burst pipe, for example, you can quickly stop the water flow and minimise damage. The main stop valve is generally found where the supply pipe enters your home. In most instances, this will be under your kitchen sink, or in your toilet. Once you have found it, check that it works; clockwise for off, anticlockwise for on. If it's hard to turn, don't try to force it. If it is seized or broken, call us to repair it. To prevent a stop valve from seizing, close and open it once or twice a year. Your stop tap will usually be found under your kitchen sink or by your toilet How to spot a leaking pipe Inside your home If you can hear water moving through the pipes at night, you could well have a leaky joint. This can damage your property, or lead to contamination of your water supply. Other signs include damp or discoloured patches and mould on walls, ceilings or carpets. If you suspect a leak inside your home contact us Outside your home If there is a leak from the supply pipe into your home, you may well see a damp patch appearing on the ground, or flowers and areas of grass doing rather better than those around them, especially in dry weather. What to do if a pipe has burst Turn off the water at the main supply stop valve. Switch off the central heating and any other water heating installations at the same time to avoid further damage, or even an explosion. Open all taps to drain the system. Call us. The do's and don'ts of leaks. If water is coming through the ceiling, collect it in buckets. If the ceiling starts to bulge, pierce the plaster with a nail or screw to let the water through - ensuring a bucket is underneath. If your wiring, or any electrical appliances have been affected, do not touch them until they have been checked by a qualified electrician. If in doubt, turn off your electricity at the mains.
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